Client Feedback Form
Your feedback is very important to us and if you have visited us recently with your pet, we would welcome your comments which will help us to improve the service we provide. We want to know whether our services are meeting your needs and being delivered effectively.
We hope that you will spare the time to give us your feedback and, in so doing, help us to continue to improve the services which we provide to our clients and their pets.
Remember to give us your contact details as well as your feedback if you want to be included in our quarterly PRIZE DRAW!
Thank you in anticipation.
*Full terms and conditions can be found here
30 October 2018
Complete professionals. Friendly staff and consultant. Offered tea and coffee upon arrival. Had a follow up email a few days later listing my cats problem and solution all with photos taken on the day. Couldn't fault it.
16 October 2018
On arrival to the receptionist, you tell them your name and once you are booked in you are offered a tea or coffee while you are waiting for your appointment. The vet I saw was very thorough with his examination we was in there for about half hour while he was treating my dog. And once your home you are sent an email with everything that was said and photos. Very caring in all aspects of your visit
21 August 2018
Highly recommend. Helpful staff
25 September 2018
Their care and expertise (especially Lauren) helped to bring our dear cat Lola back from the brink to a full recovery.
3 August 2018
Professional, caring with great facilities. They saved our pup's life and don't give up until they are very sure about their diagnosis.
27 March 2019
Excellent service. Hard to find tho, down little country lanes and not very well sign posted.
5 August 2018
Very knowledgeable and friendly staff
17 March 2019
Caring, clear information offered to me as an owner.
28 January 2019
Dealt with a poorly cat with a very bad eye very well. They saw and operated on him the same day with great efficiency and friendliness.
5 March 2019
Very kind, very professional and exactly what you'd want or expect from a vet clinic. Good old fashioned compassionate care, not the new style corporate service you see in so many surgeries today.
11 April 2019
Very good service
11 August 2018
Good caring service and staff. Quite small outside grass area and waiting room can get a bit busy at times. Veterinary staff give as much time as you need in consultations. Quite expensive but most treatment paid by insurance I guess.
7 February 2019
Excellent service, fantastic staff
11 February 2019
Did wonders for my husky
23 January 2019
Amazing service, very nice vibe.
14 February 2019
A very high standard of specialists here. Kind and sympathetic staff particularly as the referral is likely to be due to more serious conditions and emergencies. Very impressed
15 June 2018
Great treatment well recommended would use again
18 August 2018
Bottomless pockets needed here, but specialists and staff are great, facilities better than a lot of human hospitals I've visited
30 November 2018
Love Terry so good with our yogi
13 April 2019
Very professional and considerate.