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01883 741440

Vets Telephone:

01883 741449

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Client Care Manager

North Downs Specialist Referrals is one of the longest established veterinary referral hospitals in the UK. We have a strong team ethos and promote a good work life balance. The hospital is purpose-built and situated in an attractive, rural and sought-after part of Surrey, within easy access of Gatwick and Heathrow airports and 30 minutes from Central London by train.

We have a team of 32 Specialist Clinicians and 70 Registered Veterinary Nurses and a large clinical and non-clinical support team.

We wish to recruit an office-based Client Care Manager, with exceptional client care skills and the ability to support and develop our Administrative Team.

The role will involve management, mentoring and co-ordination of the team, plus responding to client queries and resolving complaints.

The successful candidate will have experience in client care and office management and demonstrate strong leadership, problem-solving and communication skills. They will be part of the management team and have influence in the running of the hospital.

Competitive salary and benefits.

To apply please download the following document

Application Form ((Word Document 1.42MB))

To apply in writing

Please send a CV and covering letter to Josey Killner at [email protected] or to North Downs Specialist Referrals, The Friesian Buildings 3 & 4, The Brewerstreet Dairy Business Park, Brewer Street, Bletchingley, Surrey RH1 4QP. 

If you would like to discuss this vacancy further in the first instance, please call 01883 741440 for further information.

To apply online

Please complete the following details and upload a covering letter of intent, application form and a curriculum vitae.

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Application details

Document upload

Microsoft Word or Adobe PDF documents are acceptable, provided that they are no larger than 5MB in total.

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