Refer a Case

Submit Case Report

Do you wish to submit this report?

Submit Case Report

Prior to submitting please preview the report using the Save and Preview button.

Use the browser back button to return.

Cancel Case Report Assignment

Are you sure you wish to cancel your assignment to report on this case – all inputted data will be lost!

Delete Case

Do you want to delete this case?


Your login session has timed out.
Please login below.


01883 741440

Vets Telephone:

01883 741449

This site is optimised for modern web browsers, and does not fully support your version of Internet Explorer, some sections of the website may not work correctly such as web forms

Veterinary Professionals

Veterinary Professionals

Our philosophy is one of aiming to provide the best possible care for every patient, but with the wishes and concerns of the client very much borne in mind. We remain committed to excellence in all that we do, and we continue to strive to improve and refine the care and service that we provide, not only to our patients and their owners but also to our referring veterinary surgeons.

We have RCVS, European and American recognised Specialists providing services in the fields of:

  • Anaesthesia
  • Cardiology 
  • Dentistry
  • Dermatology 
  • Diagnostic Imaging 
  • Internal Medicine 
  • Neurology 
  • Oncology 
  • Ophthalmology 
  • Orthopaedics 
  • Soft Tissue Surgery 

Many of the clinicians have worked in first-opinion practice and understand the pressures on general practitioners. We aim to provide a responsive, helpful service which caters for your needs as well as those of your clients and their pets.

Appointments are always available and urgent cases are seen as a priority. If you wish to speak with our clinicians prior to referral, or if you just want some advice, our vets are always happy to speak with you and will get back to you as quickly as possible if they are not immediately available.

We understand that many referrals are complex and that owners can be very anxious and in need of reassurance. We do all we can to look after clients' needs as well as those of their pets, and in so doing to assist you, the referring vet, in maintaining the confidence and loyalty of your clients.

We will keep you informed – we understand the need to keep you promptly updated regarding developments with both the client and the patient that you have entrusted to our care. Rapid, informative report provision is an important part of our approach.

Sophie Mason

14 June 2019

Wonderfully experienced and knowledgeable vets here at the referral specialists, made us feel very welcome, comfortable and at ease. Our little 11 year old whippet was well looked after, we were regularly updated and felt he was in the best possible hands. They give you so much information and really break it all down into layman's terms for you. Victoria was wonderful and we wouldn't hesitate to recommend them.

Stephen Eastman

13 June 2019

Excellent staff and facilities excellent prompt treatment cannot recommend enough

Alan Thorpe

25 September 2018

Their care and expertise (especially Lauren) helped to bring our dear cat Lola back from the brink to a full recovery.

Nicky Wicks

6 July 2019

Excellent really lovely helpful and gentle staff, but so expensive as all vet's are!

Amy Sutton

5 March 2019

Very kind, very professional and exactly what you'd want or expect from a vet clinic. Good old fashioned compassionate care, not the new style corporate service you see in so many surgeries today.

Tracey Grant

11 February 2019

Did wonders for my husky

Peter Moore

7 February 2019

Excellent service, fantastic staff

Sean Harrison

5 August 2018

Very knowledgeable and friendly staff

Lance Slaughter

27 April 2019

Really looked after my bulldog and talked us through what was best for him

A Google user

12 May 2019

Great if you can afford it, but you get what you pay for, top care!!


11 August 2018

Good caring service and staff. Quite small outside grass area and waiting room can get a bit busy at times. Veterinary staff give as much time as you need in consultations. Quite expensive but most treatment paid by insurance I guess.

Tim Grant

23 January 2019

Amazing service, very nice vibe.

Jean-pierre Camille

15 June 2018

Great treatment well recommended would use again

Colin Harvell

27 June 2019

Amazing staff

Mark Simpson

29 May 2019

You never have to want to come here, but if you have a sick or injured pet and they need the best specialist care your insurance can buy, then North Downs is worth every penny. From reception staff, administration and the veterinary team, care for the animal and it's owner is top of mind and their first priority. The vets are all at the top of their game and fully engage and communicate with owners. Our diabetic lab needed rapid attention and that is what she got. Thanks to all at NDSR.

Debbie Colville

30 November 2018

Love Terry so good with our yogi

Kevin Loughlin

13 April 2019

Very professional and considerate.

Pauline Tobias

27 March 2019

Excellent service. Hard to find tho, down little country lanes and not very well sign posted.

Catherine Herbert

14 February 2019

A very high standard of specialists here. Kind and sympathetic staff particularly as the referral is likely to be due to more serious conditions and emergencies. Very impressed

Irene Hodges

16 October 2018

On arrival to the receptionist, you tell them your name and once you are booked in you are offered a tea or coffee while you are waiting for your appointment. The vet I saw was very thorough with his examination we was in there for about half hour while he was treating my dog. And once your home you are sent an email with everything that was said and photos. Very caring in all aspects of your visit

Vivian Jarvis

6 May 2019

Wonderful surgeon. Really lovely nurses my dog is on the road to recovery. Thank you to everyone at North Downs big wet kiss from Deano

HF Pest and Bird Control

11 April 2019

Very good service

Sam McMillan

17 March 2019

Caring, clear information offered to me as an owner.

Michele Colling

18 August 2018

Bottomless pockets needed here, but specialists and staff are great, facilities better than a lot of human hospitals I've visited

David Wallis

28 January 2019

Dealt with a poorly cat with a very bad eye very well. They saw and operated on him the same day with great efficiency and friendliness.

Helen Beney

30 October 2018

Complete professionals. Friendly staff and consultant. Offered tea and coffee upon arrival. Had a follow up email a few days later listing my cats problem and solution all with photos taken on the day. Couldn't fault it.

Jovonne Du Preez

3 August 2018

Professional, caring with great facilities. They saved our pup's life and don't give up until they are very sure about their diagnosis.

Patina Grogan

21 August 2018

Highly recommend. Helpful staff

part of the Linnaeus Group

Committed to excellence